Darzin Software has strict data privacy policies in place, including in how we use and apply artificial intelligence (AI) to our Simply Stakeholders platform.
Screenshot of the AI-driven Smart Record interface.
We employ the Azure AI-Language-Service to carry out AI-related services in Simply Stakeholders. The data is sent via our API to a private endpoint in our self-managed Azure account.
With regards to data privacy; your data will be encrypted, kept in the relevant region to your account server, and will be purged within 48 hrs. Microsoft Azure has advised the data sent to the service will never be used by them for training or other purposes.
For regional data storage, our AI services are dedicated to specific regions to ensure that data remains securely stored within the same region. This approach complies with SOC2 requirements. For example, data from Australian clients is always kept in Australia, while data from US clients remains in the United States.
Simply Stakeholders employs AI for the following tasks:
Key phrase extraction - Auto Generate Tags
Named entity recognition (NER)* extraction - our new Smart Records
Text summarisation - a new premium feature!
Our technical team are continuing to work on our AI capabilities and to improve the way AI is used and applied to the Simply Stakeholders platform. We work to balance data integrity, security and privacy principles against the benefits and opportunities that AI presents.
If you have any questions, please reach out to your Customer Success Account Executive or email [email protected].
*Named-entity recognition (NER) is a subtask of AI information extraction that locates and classifies named entities in a block of text. For example, searching your Interaction content to extract individual Stakeholders and Organisations.