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Adding an Interaction
Adding an Interaction

Manually add a Stakeholder Interaction on your Simply Stakeholders platform

Andy Fitzpatrick avatar
Written by Andy Fitzpatrick
Updated over a week ago
  1. Click on + Create > Interaction

  2. Add the required field details:

    • Subject

    • Type

    • Date and Time

    • Confidentiality (if required)

    • Message

  3. Click on Save & Exit to finalize the interaction, or click Save & Continue to add additional details - we recommend adding as much info as possible!

  4. Create Annotation Tags using the annotation card

  5. Generate Sentiment Scores for your interaction

  6. In the Details tab enter:

  • Additional information or an alert in the Message classification card

  • Assign the Owner

  • Link the Stakeholder/s

  • Manually manage Tags

  • Upload any Files

  • Assign a Interaction Manager

Here is a video tutorial on adding a simple interaction to Simply Stakeholders:

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