What is a Commitment?
A commitment is a clear promise or agreement to take specific actions or achieve certain goals that you make with the stakeholders involved in your project. It's a public declaration of what you intend to do for or with the community as a result of your project outcomes, helping you build and maintain your social license. Some examples of commitments could be benefit sharing, creating local job or education opportunities, or even ongoing support and collaboration beyond the life of the project.
Note: Commitments is a paid add-on module, please contact us if you're interested in purchasing the module.
Why should I log a Commitment?
Tracking commitments in Simply Stakeholders is essential for maintaining transparency, accountability, and trust. It ensures that every promise made - whether big or small - is documented, monitored, and followed through. This not only strengthens relationships with stakeholders by showing that their input leads to real outcomes, but also helps project teams stay aligned, manage risks proactively, and demonstrate responsible engagement. Ultimately, a clear record of commitments transforms good intentions into measurable actions that deliver long-term value for both the community and the project.
How do I log and track Commitments?
From the left-hand navigation, click on the green plus icon
and then Commitment
Add the required field details:
Subject - treat this like the title of your interaction, it should be direct and to the point.
Date and Time - This will auto-populate to today's date
Confidentiality (if required) - Is this a sensitive record that needs to be locked down
Priority - Low, Medium or High, or customised options
Assigned to - Which User is responsible to manage this commitment
Due Date - When should this commitment be completed by
Message - The details of your interaction, be as detailed a possible as our AI will auto-identify and themes or topics, and also analyse the sentiment!
Image above shows a populated Add New Commitment form
Click on +Add More to fill in additional information:
Tags - These are the issues or themes you need to track with your Commitment
Stakeholders - These are the Individuals or Organisations who were involved in the commitment
Interactions - These will be interactions that are related to the commitment
Tasks - Any follow-up or action items that should be included in the commitment
Projects - Share this interaction to all projects that it may be relevant to
Image above shows the Add more button and additional fields
Click on Save & Close to finalize the interaction, or click Save & Continue to open the record and review
Image above shows a newly created Interaction record
Well done, you have now created a commitment to manage and track in Simply Stakeholders.
How do I get access to the Commitments Module?
If you would like to purchase the Commitments Module, please reach out to our Customer Success Team or email [email protected]. Once you have purchased the module it will appear in your account and you will be able to start using it.
If you have any questions, or need support, please reach out to our Customer Success Team or email [email protected].