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Automated Workflows
Automated Workflows

You can set up automated workflows within Simply Stakeholders to automate actions based on key triggers.

Katie Kinder avatar
Written by Katie Kinder
Updated over a week ago

Automated Workflows can be set up for Stakeholder or Interaction records. A range of workflows are available to be assigned. For information on enabling Automated Workflows for your account, please contact your Customer Success Manager.

To create an Automated Workflow:

  1. Navigate to Tracking & Data Organisation > Automated Workflows

  2. Give your Workflow a name

  3. Choose whether your workflow will relate to a Stakeholder or Interaction

  4. Set the Trigger: When 'x'....

  5. Set any filters or conditions "If":

  6. Set your action "Then":

    NOTE: if you are adding an "Send email to" action, you will need to press the 'Enter' key to enter the email address correctly:

  7. Then Save your Workflow. Tick Publish your Workflow to set the Workflow as live. If you leave the Publish button unticked, your Workflow will be saved as a draft and can be published at a later stage.

  8. Your workflow will now be live and able to be edited or toggled off from the Workflow Automations module:

  9. You will receive email notifications if you have set them up like below:

Please note that relationship health score workflows are run every 30 minutes, while no new edits/interactions are run daily.

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